My Starbucks Rewards Are Going Digital.
Get your rewards quicker and redeem them faster. There’s no more waiting for your postcard to arrive. Every time you earn a free drink we’ll load it onto your account and send you an e-mail to let you know it’s there. Just bring in your registered Starbucks Card and tell the barista you’d like to redeem your free drink.
How to prepare?
Have you registered your Starbucks Card? Update your e-mail address on your account to the most recent one. You do not need to update your email address if we have your current email address on file.
Questions About Digital Rewards
Free drinks will go direct to your card: you’ll no longer receive a postcard when you earn a free drink through My Starbucks Rewards.
Will my barista tell me if I have a free reward waiting on my Starbucks Card?
No, your barista will not notify you if you have a free drink reward waiting - so be sure to watch for email notification or check your rewards status online. (If you are not signed up to receive email, sign into your account to change your contact preferences).
How will I know that I have my free drink reward loaded on my Card?
We’ll send you an email letting you know when your reward is loaded and ready to redeem. Make sure you confirm your email address now to be sure you don’t miss a drink. You can also check your available rewards by logging into your account. Be sure to act quickly, as rewards expire 38 days after they are earned.
Can I earn more than 1 free reward before I redeem? Is there a limit to how many free rewards I can have at any given time?
You continue to earn free rewards for every 15 Stars – and the rewards stay on your account until you use them or they expire. There is no limit to the number of rewards you can have in your account at any one time.
Do I get to choose when I use my free drink reward? I like to choose something special and I don’t want my free reward to automatically deduct when I’m not expecting it to.
Yes. You are in control of your rewards! Even though your free reward is loaded onto your Card, you have to tell your barista when you want to use it. It does not deduct automatically on your next visit. Just be sure to use it before it expires.
I didn’t use my reward and it expired, why do you have expiration dates on rewards?
Rewards have an expiration date because we want to encourage members to use them. As our most loyal customers we want you to enjoy rewards because you deserve that free hand-crafted beverage. We hope you will visit us often enough that your rewards won't ever come close to their expiration date.
You can always check the status of your rewards when you log into your account. Click on "Manage My Rewards" and there you will find the number of Stars and the status of the rewards you have earned. Rewards can be redeemed by using your registered Card and letting your barista know you have a reward on your account. Your barista will use the digital coupon (with the soonest expiration date) and redeem it on the drink of your choice.
How do I redeem my free drink?
When you have a reward on your account, we'll send you an email. To redeem your reward at a participating Starbucks® store, you'll need a physical Starbucks Card associated with your account. Tell your barista you'd like to redeem your reward, select the free beverage of your choice and give them your Card.
Do free drink rewards expire?
You will have 38 days after issue to redeem. You can check the status of your free rewards on your account. To find expiration dates online, log in to your account and in the My Rewards section click on See More Details to the right. Click on Rewards History and a calendar with your Star history will show Stars and rewards earned. By clicking on a cup icon, you can view the details of the reward, including expiration date.
Will I get lots of email from Starbucks if I provide my email address?
You must provide your email address to receive your free reward notifications and other program-related transactional emails. You may choose to opt in or opt out of promotional emails - by opting in you will receive notice of the special offers available to you as a member. You can go to your account and change your settings any time.
Will My Starbucks Rewards™ be recognized at all Starbucks® stores?
Customers will receive a Star for each transaction made at participating Starbucks ® stores.
Where can I redeem Digital Rewards?
Not all stores accepting Starbucks Cards can accept digital rewards. You can use our store locator using the ‘Accepts My Starbucks Rewards’ filter to see which stores accept Digital Rewards.
When are drink rewards available to use? Are they instantaneously available in the same transaction where I earn my 15th Star?
Free rewards generally load within 24 hours after you earn your 15th Star.
Do I need to have my registered Starbucks Card with me to redeem my free drink rewards?
Yes. You must use a registered Starbucks Card to redeem your reward. If you have more than one card registered in your account, any of your registered cards can be used to redeem your reward.