Coffeehouse FAQs

Questions about service in our stores

How can I make a comment about the service I received at a Starbucks retail location?

We always welcome your feedback about the service you received at Starbucks - whether you found it friendly and helpful, or whether it fell short of your expectations. Please send us your comments and we will respond as soon as possible. Click here to find out how to contact us.

Is Soy Milk available in your stores?

Yes, we stock Soy Milk in all our stores, and good news! It's free.

Can I have a baby bottle or baby food heated for me when I visit your stores?

Our baristas will be happy to heat baby bottles and baby food to a required temperature behind the bar in a hot water bath. The food can be heated in your presence and thermometers are available so you can be sure the temperature is right for your child.

If I order a beverage, can I have a free refill?

When you purchase a Filter Coffee to stay in one of our participating stores in Ireland, after you finish you can enjoy a Tall Filter Coffee on us.

Do you give customers a discount if they bring their own mug?

Yes, we offer customers 35c off of the price of their beverage if they bring their own mug.