Questions About Starbucks Cards

How do I report a lost or stolen Starbucks Card?

Please call customer care on 016 770 744 to report a registered card as lost or stolen. Our opening hours are Monday - Friday 8am - 6pm and Saturday 10am - 4pm. Alternatively, please send an email to balance of a lost or stolen registered Starbucks Card will be replaced from the date and time it is reported as missing to us .

Are Starbucks Cards accepted in all your Ireland stores?

Yes, all of our stores accept Starbucks Cards.

Where can I find out more about My Starbucks Rewards?

We have a page dedicated to My Starbucks Rewards

Where can I find out more about Starbucks Cards?

We have a page dedicated to Starbucks Cards where you can learn about the Starbucks Card, purchase a card, top-up a card or register a card.

Can I use my Starbucks Card when I travel internationally?

Starbucks Cards activated in any of the participating countries can be used to make purchases and be reloaded in any other participating country. Starbucks Cards must first be activated by loading money onto the card in the country of purchase before being used internationally. The participating countries are; UK, USA, Canada, Australia, Mexico, and the Republic of Ireland.

How do I sign up for auto top-up? 

Auto top-up is a great way to get the most of your Starbucks Card. Auto top-up is available for registered Starbucks Cards. You set the top-up amount and control when your card will be topped up – on a regular schedule or when the balance falls below a certain amount. After logging in to your account, visit the Card Management section and click on the Set Auto Top-Up link.

Once I have signed up for auto top-up, when can I expect the reloads to occur?

If you signed up for an amount-based top-up, your top-up will occur the day after your balance dips to or below the minimum amount you specified. For example, if you chose €10 as your minimum balance, and your balance drops to or below that amount at 10:00 a.m. on Monday, your Card will not be topped up until Tuesday. If you chose a date-based top-up, your top-up could take place the next day as top ups can take up to 24 hours. If you require funds in place on a given day, we recommend setting your top-up to occur the day before the money is needed.