Customer Service

What matters to you, matters to us.

We love hearing from our customers. All questions, comments and feedback are always welcome. They help us to ensure that every Starbucks experience you have is the best it can be.

This section contains some Frequently Asked Questions (FAQs) that we are often asked. If you’re looking for the answer to something, check out the link on the right.

And if you don't find what you need, feel free to contact us. Here are the best ways to reach us.

Customer Care

If you would like to contact us, please use the relevant information below.

Store experience, feedback, complaints, general queries
Republic of Ireland: Email: starbuckscustomerIRL@eegroup.ie
Northern Ireland: Email: starbuckscustomerNI@eegroup.ie

Starbucks Card and My Starbucks Rewards - questions, problems, reporting a lost / stolen card etc
Email: ukstarbuckscard@starbucks.com
Republic of Ireland: Phone: 01-6770744
Northern Ireland: Phone: 08452703310
We're here to help Monday to Friday 8.30 - 17.30

I have an enquiry

I have a complaint

I have some great feedback

I have a comment

I have a question about, or a problem with my Starbucks Card

Media Enquiries 

If you’re a member of the media, you can reach us directly on 020 8834 5164 or email ukpressoffice@starbucks.com.